Shipping & Delivery Policy

Last Updated: October 2026

At VeltrioHub (operated by VeltrioHub Commerce LLC), we provide fast, reliable, and 100% free standard ground shipping on all orders across the United States.

1. Shipping Rates & Service Coverage

• Standard US Ground Shipping Rate: FREE ($0.00 USD) on all orders with no minimum purchase required.
• Shipping Destinations: We ship nationwide across the United States from our warehouse at 4809 Escapardo Way, Colorado Springs, CO 80917.
• Shipping Carriers: Orders are shipped via USPS Priority Mail, UPS Ground, or FedEx Home Delivery depending on package weight and destination zip code.

2. Order Cutoff, Handling & Transit Times

• Daily Order Cut-Off Time: 2:00 PM Mountain Time (MT), Monday through Friday.
• Order Handling & Processing Time: 1 to 2 business days (Monday – Friday, excluding federal holidays).
• Transit Time: 3 to 5 business days (Monday – Friday).
• Total Estimated Delivery Window: 4 to 7 business days from the date of order placement.

3. Shipment Tracking & Delivery Issues

Once your package is dispatched, you will automatically receive a shipment confirmation email containing your carrier tracking number and a direct link to track your parcel on our Track Your Order page. If a package arrives damaged or is delayed in transit, please contact us immediately at [email protected] or call (719) 339-9304.